1. Course Enrollment & Refunds

  • No Refunds Post-Enrollment: Once a course is purchased or accessed, refunds will not be issued. This policy applies to all digital courses, programs, and subscriptions.
  • Exceptions: Refunds may be considered under specific circumstances, such as:
    • Course cancellation by Gyan Eduversity.
    • Technical issues preventing access to the course, verified by our support team.
    • Medical emergencies or personal hardships, subject to documentation and approval.
  • Refund Request Process: To request a refund, contact our support team at info@gyaneduversity.com within 7 days of purchase. Include your order number and reason for the refund request. If Refund is Approved, the refunds will be Credited to the Original Payment Account within 14 Business days.

2. Subscription Services

  • Cancellation: You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing cycle.
  • Refunds: No refunds will be issued for the remaining period of the subscription after cancellation.

3. Digital Products

  • Non-Refundable Items: Digital content that has been accessed, downloaded, or consumed is non-refundable. This includes e-books, downloadable resources, and pre-recorded video content.

4. Technical Issues

  • Access Problems: If you experience issues accessing your purchased content, please contact our support team immediately. We will work to resolve the issue promptly. If the problem cannot be resolved, a refund or course replacement may be offered.

5. Dispute Resolution

  • Resolution Process: If you are dissatisfied with the outcome of your refund or cancellation request, you may escalate the matter to our management team by emailing info@gyaneduversity.com. We are committed to resolving disputes fairly and promptly.

6. Policy Updates

  • Changes to Policy: Gyan Eduversity reserves the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.